Terms and Conditions

Order Fulfillment

Your My Secret Decorator order will ship out within 36 hours of placement.

If a product becomes unavailable or is backordered we will notify you prior to processing your order.

Shipping

Unless specifically requested orders are shipped via standard UPS or USPS ground service. To obtain replacement of damaged product you must notify us of any damaged items within 7 days of delivery.  Please save all packing materials, including cartons, so that damage can be documented. 

Returns and Exchanges

We will gladly refund your money within 14 days of delivery if for any reason you are not happy with your purchase. Product must be returned in its original condition (prepaid and insured) and in its original carton(s) with packing materials. Returns should be sent to:
My Secret Decorator
Attn: Returns
8835 W. 116th Circle, Suite P
Broomfield, CO 80021

Tax Policy

All orders shipping within the state of Colorado will be charged 2.9% state sales tax plus applicable special district, county and city sales taxes. Customers outside the state of Colorado will be responsible for payment of applicable sales or use taxes directly to their local authorities.

Privacy Policy

My Secret Decorator does not share or sell any customer information to any third party, except where required by law.

Terms of Use

MySecretDecorator.com reserves the right to modify the terms of use at any time and it is the customer’s responsibility to read all terms and conditions prior to placing a new order. We apologize for any information errors or pricing errors that may appear on our website. If we find that a material error has occurred in the description or price of your desired product we will notify you prior to processing your order.

MySecretDecorator.com reserves the right to edit all website content at any time.